Product Help - Pro

How about the warranty?

All orders purchased from oladance Direct Store are covered by 1-year warranty.

How to adjust the volume?

When you want to adjust the volume, you can slide your finger over the touch panel to control the earphones to change or pause your playlist, answer or reject the call, adjust the volume, activate your voice assistant and other operations.

Can OWS Pro work with iPad/iWatch?

Our OWS Pro is suitable for iPad and iWatch. oladance earbuds could be connected to any electronic device with Bluetooth and an audio source.

Can OWS Pro be used on the flight?

We don't recommend using our earbuds when flying. The sound may be affected by the noise in the flight, which would affect your listening experience.

Is there a microphone inside the earphone?

Each OWS Pro is equipped with a treble microphone directional voice system, which uses directional acoustic wave integration technology to improve the call quality.

How long to make the OWS Pro full charged?

Our OWS Pro takes about 2 hours to be fully charged in either with the carrying box or the wireless charging case(from 0% to 100%).

Can it support ACC?

We would like to explain to you that oladance earbuds support AAC. If you are using the iPhone, the default mode is AAC after connecting with the earbuds. If you are using Android phones, you may need to enter the Developer Mode or Bluetooth setting in the phone settings and then specify the AAC code. Kindly note that although our earbuds...

How about the latency?

The latency of our oladance earbuds is 200ms, which ensures sound and picture synchronization.