Product Help - OWS2

Can OWS 2 work with Google assistant?

Sorry, OWS 2 can’t work with Google assistant.

Is there rich bass for OWS 2?

Hi, OWS is at the forefront of bass richness in open audio products, our first OWS open earbuds are dedicated to bringing you a healthier, more comfortable, and transparent listening experience.

Is there any BPA in OWS 2?

Hi, OWS will not have a negative effect on your health. OWS has passed REACH, ROHS, CA65, TSCA environmental certification, in line with the relevant laws and regulations. Meanwhile, we have more than 4000 happy users worldwide. The quality and effectiveness of oladance are recognized by these users.

Can I use the single earphone for calling?

Hi, You could use the left earbud or the right earbud independently for music & calls.

Can I connect the Bluetooth without downloading the app?

OWS can be used through Bluetooth directly connected to the device without downloading  oladance APP.

How to turn off the OWS 2?

The earbuds will turn off when you place them in the case and close the lid, and turn on after you open the case. If you did not place them in the case and close the lid, the earbuds will automatically turn off after 4 hours and need to be put in the case to turn on.

How to clean the OWS 2?

If you want to clean the OWS 2, you could use a fine dust-free cloth, dip a small amount of alcohol with a concentration of 75%, and then gently wipe the top cover in one direction (the alcohol should just wet the cloth, not soaking through). If there is only alcohol wet tissue, wring it out before use to avoid...

How about the size?

The size of our oladance earbuds is about 6.85 x 3.43 x 1.34 inches, and the weight of a single earbud is about 0.46 oz. Our oladance Wearable Stereo is super lightweight and suitable for long-time wear.

The price is too high.

About the item price, we want to explain that oladance Wearable Stereo is the world’s first open earbuds with a unique behind-the-battery design, the research and development costs of our products are pretty high. This innovative design provides several advantages over commonly-used in-ear earbuds and normal open-ear headphones, such as extreme comfort, epic sound with dual 16.5mm drivers, up to...

Can OWS 2 be compatible with all devices?

Hi, for Android devices, OWS 2 is compatible with Android system 6.0 and updated Android system. For iOS devices, OWS 2 is compatible with iOS 12 system and updated iOS system.

How about the OWS 2’s performance during movement?

To bring you a nice product experience, we don’t recommend wearing our oladance earbuds while cycling/moving in the open air as it will affect the listening experience. But during calls, the special noise reduction algorithm of our oladance earbuds will suppress wind noise.

How about the warranty?

All orders purchased from oladance Direct Store are covered by 1-year warranty.

How to adjust the volume?

When you want to adjust the volume, you can slide your finger over the touch panel to control the earphones to change or pause your playlist, answer or reject the call, adjust the volume, activate your voice assistant and other operations.

Can OWS 2 work with iPad/iWatch?

Our oladance earbuds are suitable for iPad and iWatch. oladance earbuds could be connected to any electronic device with Bluetooth and an audio source.

Can OWS 2 be used on the flight?

We don't recommend using our earbuds when flying. The sound may be affected by the noise in the flight, which would affect your listening experience.

Is there a microphone inside the earphone?

Each OWS is equipped with a dual microphone directional voice system, which uses directional acoustic wave integration technology to improve the call quality. If you have any other questions, please feel free to contact us and we'll be on standby to offer help.