Shipping Policy

We ship to

The United States, Colombia, South Korea, Mexico, Belgium, Canada, Saudi Arabia, United Arab Emirates, China Taiwan, China  HongKong Puerto, Rico, Finland, Ukraine, Chile, Peru, India, Thailand, Israel, Ireland, Estonia, Austria, Australia, Brazil, Bulgaria, Poland, Denmark, Germany, France, Netherlands, Czech, Croatia, Latvia, Lithuania, Luxembourg, Romania, Malta, SouthAfrica, Norway, Portugal, Sweden, Switzerland, Cyprus, Slovakia, Slovenia, Turkey, Spain, Greece, New Zealand, Hungary, Italy, United Kingdom, Vietnam, Indonesia, The Philippines, Malaysia, Singapore, Kuwait, Qatar, Bahrain, Oman, Iraq, Pakistan

Shipping Costs & Delivery Times

Free shipping to all countries except Qatar and Kuwait.

Tax policies vary among different areas. No tax on orders placed in the U.S.  Other countries and regions may charge customs or taxes based on local policies. Customers are responsible for all costs charged during or after shipping, such as cross-border duties, taxes, duties, etc.

*If your delivery address contains PO, APO, FPO, or DPO Box, please email to [email protected] 

Country / Region

Shipping Method

Order Processing Time

Estimated Delivery (Natual Days) 

Cost

United States (Except the delivery address contains PO, APO, FPO, or DPO Box)

USPS, UPS,

Amazon Logistics  

1 Business Day

3-5 days

Free Shipping

Hawaii, Alaska

USPS, UPS,

Amazon Logistics  

 

1 Business Day

7-9days

Free Shipping

Germany, France, Italy, Spain

Amazon Logistics

1 Business Day

3-5 days

Free Shipping

Europe Union(Expect Germany, France, Italy, Spain )

Local postal service

1 Business Day

5-19days

Free Shipping

New Zealand

Local postal service

1 Business Day

8-19 days

Free Shipping

Israel, Ireland, Estonia, Australia, Bulgaria, Poland, Latvia, Lithuania, Romania, Norway, Switzerland, Cyprus, Iraq

Local postal service

1 Business Day

8-16 days

Free Shipping

South Korea, Luxembourg,

Local postal service

1 Business Day

8-14 days

Free Shipping

Saudi Arabia, United Arab Emirates

Local postal service

1 Business Day

8-13 days

Free Shipping

Finland, Ukraine

Local postal service

1 Business Day

7-16 days

Free Shipping

Pakistan

Local postal service

1 Business Day

6-16 days

Free Shipping

Kuwait, Qatar

Local postal service

1 Business Day

6-13 days

$5

Bahrain

Local postal service

1 Business Day

6-13 days

Free Shipping

Vietnam, Canada, Thailand,
United Kingdom, Indonesia, The Philippines, Malaysia, Singapore, Oman

Local postal service

1 Business Day

5-15days

Free Shipping

China Taiwan, China Hong Kong

Local postal service

1 Business Day

3-6 days

Free Shipping

Colombia, India, Brazil

Local postal service

1 Business Day

15-30 days

Free Shipping

Peru

Local postal service

1 Business Day

20-40 days

Free Shipping

Mexico, Belgium, Chile, Malta, South Africa, Greece

Local postal service

1 Business Day

15-30days

Free Shipping

Shipping Restriction

The delivery time above is an estimate. Due to the COVID-19 pandemic, there may be some delays in the delivery. We will try our best to deliver it within the estimated time frame, and we appreciate your understanding of the potential delay. 

Order Tracking

You will receive a Shipment Confirmation email once your order is shipped, which contains your tracking number(s). Then you could check your order status in your Oladance account. You could track your order through this link (https://www.oladance.com/pages/tracking-your-order-form-html) by entering your tracking number.

For more shipping information, please contact us by email. We will get back to you within 24 to 48 hours.

Shipping Delay

    1. What should I do if my package is lost?

  • If the package is lost by logistics, please email to [email protected]. Provide your order ID, and we will check with the logistics. Once confirmed your package is lost, we will resend a new one for you or refund you.

    2. What should I do if the package has not arrived within 30 days?

  • If your shipping address is in Peru, please wait patiently. Due to the remoteness of Peru, it usually takes 20 to 40 days. Other than Peru, packages should arrive within 30 days after shipment. If the estimated delivery time has been exceeded, please email to [email protected]

  • If you receive a notification that your package is delayed due to COVID-19, please wait patiently and contact us. We can help to follow up with the local post office.

  • If the post office didn't get through to you when dispatching, please contact us. We will provide you with the phone number of the local post office so that you can contact the local post office to arrange a pickup.

   3. What should I do if the package is going to be returned because it is not picked up?

  •  Please contact us to see if the package can be resent. If so, the package will be resent but you will be responsible for the delivery fee.

  • If the package is returned because of your absence, we will not be responsible for the related cost.

 Contact us

    If you have any questions about shipping, please email to [email protected]